Add Services to Shipment
The services you can add to shipments are detailed below.
Ship Items in Case Quantities
Shipping items in cases makes it easy to prevent tiny shipments when Amazon splits your shipments to go to their different warehouses.
To add cases to a client’s shipment follow this simple process:
- Open the shipment you would like to add case quantities to.
- Select "Add Cases" on the item. A Group Configuration table opens under the item row. Click "Add Line", pick the case configuration you want and enter how many of them you are shipping. (Read how to add a new size of case here.)

- Each line shows the configuration you chose and the number of units it covers, so you can see at a glance how much of the item is packed into cases and how much is left loose.

Add Services to Items in shipment
Inventory items can have services associated with them in shipments. For example, in the picture below you can see that every Sleek Aluminum Computer is packaged with Extra Poly Bags.

To learn more about how to add these services to Inventory Items visit the Edit Inventory Services page.
On an outbound shipment these services can be customized for that shipment alone. To do this follow these steps:
- Open the outbound shipment you want.
- Select the little pen icon associated with the “Cost Per Item” beside the item you want to add a service to.

- A "Manage Item Services" slideover appears. Pick the service you want from the "Select Service" box and it is added to the list straight away. Repeat for as many services as you need.

- Finally, select "Update Services" to finish.
Note that "Update Services" only changes the services on that shipment item. If you want the change to stick to the inventory item so it applies to future shipments as well, use "Update And Save Services To Item" instead.
Add Delivery Services to a shipment
Delivery services control how your client’s shipment is received at your warehouse. They also enable you to perform forward shipments. To add a delivery service to a shipment follow this process:
- Open the shipment you would like to add delivery services to.
- Choose the Services sub-page and select “Manage Services”.

- Select the "Select Service" box and choose the type of delivery you want. It is added to the list immediately. (Read how to add/remove delivery services here.)

- Set the quantity of containers of that type of delivery in the Quantity box beside the service.
- Finally, select "Update Services" to save your changes.

Add Attachments to a shipment
You or your client may want to add a file or other attachment to a specific shipment. To do this follow this process:
- Open the shipment you would like to add an attachment to.
- Choose the Attachments sub-page and select “Add Attachment”.

- Add the name of your attachment.
- Select "Choose File" for your attachment, or drag and drop it into the indicated rectangle.
- Once it is loaded, select “Attach” to save your changes.

