Locked Shipment Status

Locking is available on outbound shipments. When a shipment is Locked, it cannot be edited by anyone, including staff. No quantities or services can be modified until the shipment is unlocked.

How to Lock a Shipment

1. Open the shipment you would like to lock.
2. Select "Lock Shipment" from the Options dropdown.

Who Can Unlock a Shipment

Any staff user on your account can lock and unlock a shipment, whether their role is Owner, Office or Warehouse. Your clients cannot, so a locked shipment stays locked as far as the merchant is concerned.

How to Unlock a Shipment

1. Open the locked shipment.
2. Select "Unlock Shipment" from the Options dropdown. You can also click the x on the yellow "Locked" badge next to the shipment status.
3. The lock will be removed and editing will be re-enabled.