Pull Listing Data to Fix Unsynced Listings

What Pull Listing Data Does

Pull Listing Data is a tool on the Fix Issues page that finds Amazon listing matches for your inventory items and copies the listing data, including identifiers like FNSKU, into those items in bulk. Use it when items show as Unsynced, or when you hit a "no FNSKU available" error during outbound, instead of opening and syncing each product by hand.

Pull Listing Data Uses Synced Data, Not a Live Amazon Pull

Pull Listing Data copies the listing data that PrepBusiness has already synced from Amazon onto your items. It does not fetch fresh data from Amazon, so it cannot add an identifier that is not already on the listing. If a listing is missing its FNSKU because Amazon had not assigned one when the listing first synced, Pull Listing Data will not fill it in.

PrepBusiness refreshes Amazon listing data automatically. Catalog data (title, images, dimensions, and identifiers such as UPC and EAN) refreshes for every Amazon listing every few days. The FNSKU refreshes every 30 days. For a listing created in the last 7 days that is linked to an item but still has no FNSKU, PrepBusiness checks Amazon again daily, so a missing FNSKU on a new listing fills in on its own within about a day of Amazon assigning it. To check Amazon for an FNSKU sooner than the next scheduled refresh, select the items under Inventory > Products and use Bulk Actions > Sync Fnskus (see Managing Listing Details).

Opening Pull Listing Data

Select Fix Issues in the left sidebar.
Select the Pull Listing Data tab.
Click Load All Items to load your inventory items and find Amazon listing matches.

Reviewing Listing Matches

After loading, the page shows summary counts at the top: No Listing Linked, Title Mismatch, Missing Images, Missing Dimensions, and Missing Identifiers. Missing Images, Missing Dimensions, and Missing Identifiers count only items that are already linked to a listing. Missing Images counts linked items that have no images of their own when the linked listing's Amazon catalog item has a main image. Missing Dimensions counts linked items with a length, width, height, or weight of zero when Amazon's catalog has dimensions for the listing. Missing Identifiers counts linked items that are missing any of the listing's identifiers: the FNSKU, the ASIN, or another identifier from Amazon's catalog such as UPC or EAN. Below that, each item is listed with its listing match status.

Items already linked to a listing show the linked listing.
Items without a linked listing show a suggested match based on SKU.

Fixing Everything in Bulk

Click Accept All Matches to link all suggested matches to their items.
Click Copy All Listing Data To Items to pull the listing data, including identifiers like FNSKU, into your items.

Running this before outbound processing copies the synced listing data, including any identifiers already on the listings, across all items at once, so you do not have to sync each product individually.

Fixing Items Individually

You can also fix items one at a time instead of in bulk:

For an item with one suggested match, click Link Listing to link it. If an item has several suggested matches, click Link next to the listing you want.
For a linked item, click Copy Listing Data To Item to pull its listing data. The button shows until that listing's data has been copied to the item.