The Per Item Adjustment feature allows you to add a fee or discount to every item processed for a specific client. This is useful when you want to offer different pricing to certain clients without changing your default service prices.

Common Use Case: Grandfathered or VIP Pricing

If you want to increase prices for new clients while keeping existing clients at their current rate:

1. Update your default service price to the new rate (e.g., $0.50 per unit)
2. For each existing client you want to keep at the old rate, set a negative Per Item Adjustment (e.g., -$0.15)

This applies a discount per item for those clients, keeping them at the effective lower rate while new clients get the full default price.

How to Set Per Item Adjustment

1. Go to Clients and select the client you want to adjust
2. Open Merchant Details
3. Expand Advanced Options
4. Enter the adjustment amount in the Per Item Adjustment field (use a negative value for discounts)
5. Click Update to save

How It Works

The Per Item Adjustment is applied to every item processed for that client. It appears as a separate line item on their invoices, making it clear what adjustment was applied.

• Positive values add a fee per item
• Negative values apply a discount per item
• The adjustment is calculated based on the number of items processed, not the number of units